Same-day dispatch for orders placed by 15:00
Shinely

Cookie policy

This document is a translation of the Polish original. In the event of any discrepancy, the Polish version prevails. View the Polish original

Effective from 29.09.2026.

What cookies are

Cookies are small files that a website saves in your browser. The Shinely shop also uses browser storage (localStorage and sessionStorage) - for example, to remember the contents of your basket.

Necessary - they work without consent

Without them the shop would not work properly:

  • basket (neycommerce_cart_v2) - the contents of your basket, until it is emptied,
  • your choice in the cookie banner (neycommerce_consent_v2) - so that we do not ask again; the choice applies to every language version of the shop,
  • chosen language version (nc_lang) - only if you choose the shop's language yourself, for 12 months,
  • chosen delivery country (nc_market) - only if you choose the delivery country yourself, for 12 months; the delivery country determines the currency, prices and delivery methods,
  • discount code entered in the basket - until the end of the browser session,
  • order details on this device (neycommerce_customer_v2) - including the chosen delivery country, only if you tick “Remember my details on this device”; the details never leave your browser, and unticking the box on your next order deletes them,
  • preview session - only for shop staff viewing the shop before changes are published.

Statistics and marketing - only with consent

After you click “Accept all”, the shop may start the tools it uses: Google Analytics 4 (cookies _ga and _ga_*, up to 2 years), Meta pixel (_fbp, up to 3 months) and TikTok pixel (_ttp, up to 13 months). They are used to measure traffic and the effectiveness of advertising. If you choose “Necessary only”, none of these tools is started.

How to change your choice

You can change your choice at any time by clicking “Cookie settings” in the shop footer. You can also delete or block cookies in your browser settings - however, blocking necessary cookies may make it impossible to place an order. You can read more about how we process data in the Privacy policy.

Frequently asked questions

Everything worth knowing before you buy - in 60 seconds.

Orders placed and paid for by 15:00 on working days are dispatched the same day. Orders placed later, at weekends or on public holidays are dispatched on the next working day.

Delivery costs depend on the chosen method - you will see the exact fee in your basket before placing your order. You can find our full delivery pricing on the Delivery and shipping page.

Free delivery to a Paczkomat parcel locker on orders from PLN 150. The threshold is calculated on the value of the products after any discount.

Delivery usually takes 1 working day after dispatch. You will receive a tracking number by email as soon as your parcel is on its way.

Yes. You have 14 days to cancel your purchase without giving any reason, starting from the day you receive your parcel.

Wash them at 30-40°C separately from other fabrics, using a dedicated microfiber wash liquid or mild liquid soap. Do not use washing powders, bleaches or fabric softeners, as they clog the fibres. Air dry naturally; do not tumble dry or iron.

Yes, we recommend washing towels and cloths before using them for the first time. This primes the fibres to absorb water and pick up dirt much better.

Available payment methods: BLIK, fast bank transfer, payment card, Apple Pay and Google Pay (PayU) as well as cash on delivery.

Yes. For delivery to Poland, tick in the order form that you want an invoice for a company and enter the tax identification number and company details - we will issue the invoice to those details. For delivery to another country we sell to consumers only, and the invoice is issued to the person who places the order.